Sales & Returns Policy

All sales are final. Vision1 Marine does not offer refunds or exchanges for change of mind, incorrect selection, or buyer’s remorse.

Under the Australian Consumer Law, customers are entitled to a repair, replacement, or refund if a product has a major fault. Minor faults will be repaired or replaced at our discretion.

To lodge a claim, please reach out via our contacts page with proof of purchase and a description of the issue. If a fault is confirmed, Vision1 Marine will cover return shipping; if no fault is found, all costs remain the customer’s responsibility.

Items returned without prior approval will not be accepted.
You may contact us anytime through our contacts page for questions regarding returns.

Damages & Issues

Please inspect your order upon arrival and notify us immediately if the item is defective or damaged. This allows us to assess the issue promptly and take appropriate action to resolve it.